Refund, Cancellation and Delivery Policy

This policy covers digital products sold directly on nupo.app by Vishnu Vinod Variyar, trading as Outlrn, India (“we”, “us”), currently The Parent's 30-Day Plan to Reduce Kids' iPad Time (the “ebook”). Payments are processed by Razorpay.

1. Delivery

• The ebook is a digital PDF. Nothing is shipped, and there are no shipping charges.
• Delivery is instant: after a successful payment you are taken to a download page. The link on that page keeps working, so you can download again later.
• If you lose the page, go to nupo.app/ebook/access and enter the payment ID from your Razorpay receipt email, or email us and we will send your link within 2 business days.

2. 10-day money-back guarantee

If the ebook doesn't help your family, email vishnu@internspirit.com within 10 days of purchase with the email you paid with or your payment ID. We will refund the full amount. You don't need to give a reason.

• We confirm refunds within 2 business days of your email.
• Razorpay returns the money to the original payment method. Banks usually show it within 5–7 business days; international cards can take longer.
• Refunds are made in the currency you paid in, for the amount you paid.

3. Cancellation

The ebook is a one-time purchase, not a subscription, so there is nothing to cancel. If a payment fails or is interrupted, you are not charged; if money left your account without a download page, email us and we will either deliver the ebook or refund you.

4. The Nupo app

Subscriptions to the Nupo app are bought through the Apple App Store or Google Play, not on this website. Their refunds and cancellations are handled by Apple or Google under their own policies, as set out in our Terms of Service.

5. Contact

Vishnu Vinod Variyar (Outlrn), India. Email vishnu@internspirit.com, or see Support.